![]() Change the Registry for Modern Authentication.Go to “ Control panel,” select “ Credential Manager” and clear any cached credentials. Try to remove and reset your account credentials.One of the simplest things you can do to solve this issue is updating the Office 365 and software to the latest version.Here we have mentioned some of the most effective ways: There are several methods to resolve this issue. Methods to Fix Outlook Credentials Prompt Issue So, how this issue can be resolved? In this article, we will tell you about all the possible methods to solve this error. One main reason behind this issue can be the settings of Logon network security on the Microsoft Exchange dialog box is not set to Anonymous Authentication. It frustrates the user much as he cannot even configure or access the cloud account in the Microsoft Outlook application at all due to this continuous stuck prompt for credentials. It occurs mostly when the Office 365 migration has been performed and after that, the user is trying to access the cloud account in the Outlook application. Outlook must be online or connected to complete this action. ![]() ![]() The connection to Microsoft Exchange is unavailable. ![]()
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